Location - Fort Myers, FL
Enrollment - 600 Students / PreK3-12
Canterbury School initially contacted Entech to perform an assessment of their current IT environment. After receiving the 100+ page report, it was apparent that Canterbury was in need of a major reformation of both their technical and strategic approaches to technology. Their server infrastructure was out of date, and, much to the administration’s surprise, the network was extremely unstable and completely inadequate to meet the needs of the educators and students.
Canterbury’s IT infrastructure was built on the knowledge of one in-house technician’s capabilities. There was very little focus devoted to proactive maintenance. The administrators were busy running the school, therefore they had very little time to understand the technical infrastructure and its deficiencies. Due to the existing administrator’s lack of knowledge in IT, they also devoted a minimal amount of time to IT Strategy. As a result, the school’s technology was hindering their growth and innovation perspective.
In addition, the faculty and staff had little confidence in the timeliness of response from their two-person support staff. The IT department was over-worked and generally unavailable because they were constantly rushing from issue to issue. This reactive approach, coupled with technical instability, was restricting the educator’s ability to effectively leverage technology in the classroom.
Since the initial partnership began, Entech has led Canterbury School in the execution of a complete overhaul of their IT environment and strategy.
Together, Entech and Canterbury have revamped the IT systems and staffing strategy from top to bottom. Entech has taken the lead in implementing Canterbury’s IT strategy and now manages the development and implementation of both their capital and operating technology budget. Multiple projects and infrastructure updates have made the infrastructure stable and scalable. This has allowed Canterbury to easily implement vital solutions such as campus-wide WIFI, security cameras, a ticketing system for their maintenance department, and a new strategy for 21st Century Learning, The Cougar Den. In addition, due to staffing changes, Canterbury has entrusted Entech to take over their entire IT Department. They utilize Entech for remote help desk support and all onsite support. Since this change, Canterbury’s faculty and staff are extremely confident in their support system and the timeliness of the response backed by survey satisfaction scores of 99% across the board.
Initially, Entech implemented several changes to stabilize and cleanup existing infrastructure. Entech introduced Canterbury to an educational reseller as a means of buying highly discounted software. Among these items, there were a few key changes:
Over the last 4 years Canterbury has partnered with Entech to completely evolve their campus technology and provide a competitive advantage over other independent schools in the area. This offers a learning environment that nurtures a student's natural affinity for technology.
When asked about the changes and relationship that Canterbury has fostered with Entech over the last four years, Tony Paulus, Head of School, had the following to say about Entech's team:
"We take pride in being on the cutting edge of education. Entech's expertise has helped us improve the lives of our faculty and students and prove our commitment to academic excellence. We're pleased to be working more closely with their team in the years to come."