Location - Fort Myers, FL. Verwest's prior location that he had occupied for 20+ years housed the old EMR system and out of date workstations. They were in the process of building a new facility 3 miles away. It was a new style of Dentist office with large animated characters, gaming consoles and several unique play areas all centered around his patients: children and teenagers.
Timeframe - 10 months
Upon follow-up, Traci Roesler, the office manager in charge of the project, had the following to say about Entech's team of professionals:
Where do I begin? Kyle and Buddy were extremely helpful in their ideas and explanations. They were concerned, thoughtful and knowledgeable in their pursuit to outfit us with the most beneficial and economical solutions to our needs. Matthew was incredible! He was extremely professional, patient, helpful and understanding. He always provided honest answers and helpful solutions. He listened and was willing to help us get what we needed. Through the entire process, the highs and the lows, I always felt confident and assured that he would take care of us. It has been a pleasure and a relief to have your team in our corner!
We came from a hodge-podge combination of computers, battery backups and a temperamental server that we used as a workstation. We graduated to a much more sophisticated sytem, with security and backup that is reliable. We now have the support real-time for big issues and the help of the team for smaller issues through remote. The turnaround time on problems and issues is much quicker-which gets the staff back to working at higher productivity. It is also comforting to have the technical resource for any and all issues and questions that we might have for any aspect of our business. From Social media to Xboxes and imaging issues. Even questions regarding emails and programs. I have to say that it is also nice to work with such a friendly group- I haven’t had one phone call when Entech staff were rude or not helpful. That says a lot- I speak with dozens of companies and businesses on a daily basis and I never dread getting you guys on the line- always pleasant and friendly!