A Business Continuity Case Study

The Challenge

A spear phishing attack targeted one of the company's employees, who clicked a malicious link that introduced a virus onto the network. The virus encrypted the server's primary data shares, making all billing information and client records completely inaccessible. The entire company was shut down and unable to operate. With a backup solution that was over a week out of date, the organization faced a painful choice, pay an $82,000 ransom with no guarantee of recovery, or attempt a slow and costly restoration using outdated data.

The Solution

The company contacted Entech to implement a proper backup and disaster recovery plan. Entech deployed its Managed Disaster Recovery solution with a custom-tailored backup strategy, running backups every 15 minutes and replicating data offsite automatically. With this solution in place, the organization's exposure to data loss is limited to 30 minutes or less, and recovery can be completed in an average of 3 business hours, compared to the 24-hour industry average with standard backup tools.

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The Results

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Paying the ransom: $82,000, with no guarantee of data recovery or protection from future attacks. Standard backup recovery: $41,760 average cost, 24 business hours. Entech Managed Disaster Recovery: $5,220 average cost, 3 business hours.

By choosing Entech, the organization eliminated the risk of paying a ransom, avoided extended downtime, and protected patient data with a continuously tested recovery plan.