Disaster Recovery Case Study

The Challenge

With all data, email, and applications centralized on one server at headquarters, the organization had significant exposure to a single point of failure. When a major flood damaged the server and surrounding equipment, every office worldwide was at risk of losing access to the systems they depended on to operate.

The Solution

Because Entech had implemented an image-based backup solution prior to the incident, all data, email, applications, and configurations were already backed up and replicated, both at an offsite location and on a local device.

The Entech team managed, monitored, and regularly tested this backup, so everything was confirmed safe and ready to restore. When the flood hit, the local device was undamaged and used to immediately begin recovery. Entech assessed the server damage, filed an insurance claim on the organization's behalf, and ordered a replacement server within hours of the incident.

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The Results

The organization was fully restored within 6 business hours, cutting their 12-hour recovery time objective in half. Operations continued at full capacity throughout the recovery window, and the company faced no serious repercussions from what could have been a catastrophic data loss event.