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How Collier Community Foundation Avoided a Financial Scam with Entech

Collier Community Foundation

Industry

Nonprofit/Charity

Challenge

Threat actors are becoming increasingly sophisticated, making it difficult to distinguish legitimate requests from fraudulent ones. During what appeared to be a routine phone call, the Foundation's CFO sensed something wasn't right. Before any sensitive information was shared, she reached out for support while the conversation was still happening.

Results

Because of immediate action and a trusted partnership, the Foundation avoided a potential financial scam before it could impact the organization. Real-time guidance, rapid response, and continued support provided confidence that their people, finances, and mission remained protected.

Key Product

Cybersecurity & Threat Detection, Managed IT, Risk Management

colliercf.org
3
Security Specialists Involved
1
Potential Threat Stopped
0
Banking Information Shared

When something didn't feel right, we knew exactly who to call. Having a trusted team that responded immediately gave us the confidence to navigate the situation safely and continue focusing on our mission.

Wendy Ponting

CFO @ Collier Community Foundation

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About your Customer

Collier Community Foundation is dedicated to strengthening Southwest Florida through philanthropy, strategic grantmaking, and community leadership. As a trusted steward of charitable resources, protecting financial information and maintaining operational continuity are critical to fulfilling its mission. 

The Challenge

Cybercriminals increasingly rely on social engineering rather than technical attacks, targeting employees through convincing phone calls, emails, and other communications.

During what appeared to be a routine phone conversation the Chief Financial Officer at Collier Community Foundation, sensed something wasn't right. While still on the call, she submitted a support request to Entech.

That instinct proved critical.

What initially appeared to be a legitimate conversation was quickly identified as an attempted social engineering attack by Entech's Security Team.

The Solution

As a responsive partner, Entech's security team recognized multiple warning signs and immediately engaged with Wendy in real time.

The team guided her through the situation, ensuring no banking information or sensitive data was shared. Even after the immediate threat had passed, Entech continued working after hours to verify systems were secure, answer questions, and provide peace of mind.

 We never felt like we were facing the situation alone. 

 The response wasn't driven by a single technology—it was driven by awareness, experience, rapid communication, and a team committed to protecting the Foundation. 

The Results

Because of the trusted partnership between Collier Community Foundation and Entech:

  • A potential financial scam was stopped before sensitive information was shared and money was lost.
  • Leadership received immediate guidance during a high-pressure situation.
  • The Foundation continued operating with confidence, knowing its systems and financial information remained secure.
  • The incident reinforced the value of having experienced cybersecurity professionals available when every minute counts.

Would your team know what to do if something didn't feel right?

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