When it comes to large organizations, many of them do their IT in house. They have a Chief Information Officer or IT Director that may handle strategy, possibly a project manager to handle any IT projects and deal and a small staff of Help Desk technicians that manage the employee tickets as they arise. This is a great way for large organizations to maintain control of their Help Desk and can work great for many organizations. However, when there is no infrastructure or process documentation in place, things can get a little messy. When it comes to Help Desk, network management and accountability, we firmly believe that Managed Services can work in conjunction with your current IT infrastructure in order to bring organization and centralized management. Here are a few reasons that we think large organizations should consider Managed Services.
Growing a business can get costly. Make sure that you’re investing budget in the right structure for your technology and have the appropriate team and tools in place to ensure its success. If you’re struggling with managing your IT department or worry that your lack of process and management tools is handicapping your technology, it may be time to bring in a third party to help you reassess and determine the appropriate course of action.
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