When it comes to IT support, you need expert technicians that are going to be responsive, knowledgeable and resolve your issues quickly. But when you’re interviewing IT companies in Bradenton, Fort Myers or Southwest Florida, they all tell you the same thing. So you sign up with them. You feel like you’re getting pretty good support, but sometimes issues take a little long to fix and you’re really not a fan of most of the technicians that service the help desk. You might be wondering: How do I know whether or not these guys are the top of the line when it comes to IT support? Here are 5 questions to ask about your IT support experience to help you figure it out:
IT Support is one of the most crucial aspects of any technology strategy. Quality support means more productivity for you and your employees. More productivity means happier employees, happy bosses and happy executives. If you’re struggling with unresponsive, lackluster or poor quality IT support, it’s time to make a change.
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