Hostage situations can be pretty hostile and while you may think this type of scene is something that only happens in the movies, facts are facts. More often than we’d like to see, we encounter companies whose IT companies are holding their information and technology hostage. You may be thinking, “Not MY IT provider. They would never do that.” But the truth is, you’d be surprised at how often we encounter providers that are holding back on transferring credentials for new clients. If you think that your IT provider may be situating themselves to hold you or your technology hostage, here are a few warning signs and helpful tips that might help you avoid a really hostile situation:
If you’re starting to question your relationship with your IT provider, the answer is as simple as asking for access credentials. If you request your access credentials and are met with pushback or your provider isn’t responsive – make sure that you begin looking for alternatives and take the appropriate action to secure your credentials. If the provider is honest, they’ll be more than happy to give you any and all access that you require. Don’t put your business into a situation where it is being held hostage by a less-than-reputable provider.
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