IT Projects have a lot of moving pieces. Whether you’re opening a new office location, replacing your server and workstations or moving to the cloud – there are multiple vendors, new equipment and a lot of logistics to plan. This is why it is important to have a dedicated resource managing your project that you can trust to communicate throughout the process and get you everything you need. When that communication breaks down is often when you start to run into delays and issues executing the project. As Managed Service Providers ourselves, we have executed countless projects on behalf of our clients and the vast majority of them come off without a hitch. Sometimes we hit little bumps in the road with vendors or project delays because of construction delays, but by and large our projects are executed efficiently. Every now and then we encounter a client delay. Here are a few best practices that will help expedite your next IT project:
Above all, remember to communicate no matter what. We understand that sometimes unexpected things come up – wiring requires a little more work than expected, servers are older than you thought and need to be replaced – and these things can get costly. Your MSP and their project manager need to do their best to work within the budget that you can allocate and get you to where you need to be from a compliance perspective. Some of their biggest challenges come with balancing budget, operational need and regulatory bodies. Keep in mind that you selected your MSP for a reason and you should trust them. If you’re starting to get worried about deadlines, timeframes, unforeseen expenses or the way a project is being managed – voice your concerns sooner than later. The Managed Services relationship isn’t just a vendor-client relationship, it’s a partnership. That partnership can only succeed with communication from both parties.
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