Technology should work. When technology doesn’t work – it’s a pain. There’s a basic calculation that you have to do in your head to rationalize how much pain you can handle before you’re ready to do something about it. It’s directly related to budget. If you have no budget, you have to deal with more pain. People put off doing something about their technology for a long time, sometimes. They deal with old computers, slow internet, network outages, lagging servers and internet service that isn’t up to par. They troubleshoot on their own, they Dr. Google their IT issues and they bandaid things. They only pay for technology when it’s absolutely broken. This reactive approach is handicapping business and that’s putting it lightly. When your users are unproductive, they can’t make you money. So they’re effectively just being paid to sit there. If I can be 100% honest with you right now, I think that’s ridiculous. You might not. You might think that paying hundreds or thousands a month for Managed Services is more ridiculous. If that’s the case, there are a few things that you’re telling me. Here’s what you’re saying when you’re saying it isn’t worth the investment, or more appropriately, stuff no one says about their business technology:
Neglecting your business technology isn’t sustainable. When you don’t have to deal with issues, you don’t realize what you’re missing out on – but when you do, it’s pretty rough. You’ve spent enough time in the server room resetting your own modem on the phone with “Tommy” from your Internet Service Provider. Enough is enough. Get a strategy together, set a budget and start working with a reputable Managed Services provider with the right tools that you can hold accountable. Then all of this pain just goes away. It’s like Tylenol for business, only way better.
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